SALT LAKE CITY, July 19, 2021 / PRNewswire / – Scorpion, a leading provider of technology and services helping local businesses thrive, and Ruby®, the leading provider of live virtual receptionist and chat services to more than 13,000 businesses, today announced a new partnership for helping law firms, medical practices, and home service providers better manage the inbound leads generated by their digital marketing efforts with personalized virtual customer service.
With Ruby as a trusted partner, Scorpion clients now have access to premium virtual receptionist services, allowing them to focus on their business without missing a call, resulting in a higher return on investment in organic marketing and marketing services. Scorpion payment. Additionally, Scorpion customers have access to Ruby’s professional mobile solution, which helps customers manage their customer communications from anywhere, including setting the status of where and when to receive calls, who to receive calls from, forwarding calls and more.
“Ruby is proud to work together with Scorpion to help business owners make the most of their marketing investments by providing a consistent, professional experience for all potential customers who call,” he said. Michelle winnett, Vice President of Strategic and Partner Marketing for Ruby. “With Scorpion helping generate leads, Ruby’s team of highly trained virtual receptionists build trust with those customers, creating long-term relationships that help businesses grow without taking time out of their day.”
Despite the myriad of ways to communicate in the digital age, 70% of Ruby’s clients report that their new leads generally arrive by phone and that more than half of those calls result in new business. Ruby extensively trains its virtual receptionists to take calls based on the specific brand and business profile of the client, acting as a perfect extension of their team. In addition to receiving detailed messages and answering common questions based on the information the customer provides, Ruby’s virtual receptionists can schedule appointments, transfer calls, and more. With Scorpion driving leads and Ruby managing them with an in-brand first contact experience, local businesses can grow their businesses in a manageable way without sacrificing customer service.
“Local businesses cannot afford to miss a single call, and with Ruby as a trusted Scorpion partner, they no longer have to,” he said. Dan bedell, Executive Vice President of Scorpion Associations. “By closing the gap in their lead management process, Scorpion and Ruby ensure that customers can focus on serving existing customers while managing the leads that contribute to the continued growth of their business.”
For more information on working with Ruby receptionists, visit: https://www.scorpion.co/ruby.
Today’s on-demand economy customers expect quick responses and personalized service. At Ruby®, we provide small businesses with the services, products, and analytics they need to manage customer interactions and deliver exceptional experiences. Trusted by over 13,000 businesses, our US-based virtual live receptionists and chat specialists create meaningful human connections backed by proprietary technology, building trust, fostering loyalty, and helping win new business 24/7. hours a day, 7 days a week, 365 days a year. Ruby has been helping businesses grow since 2003 and has earned national recognition as the Best Small Company to Work For from Fortune Magazine in the USA, Inc. Best Places to Work, Repeated Great Places to Work Rankings and a Silver Stevie for Customer Service Training Team of the Year. . For more information visit ruby.com or experience Ruby for yourself by calling 844-311-7829.
Scorpion is the leading provider of technology and services helping local businesses thrive. It helps local service providers understand their unique market dynamics, maximize their marketing efforts, and deliver experiences that their customers will love. Scorpion puts SEO, reviews, advertising, email marketing, chat and messaging, social media, websites, lead management, appointment scheduling, and more to work for local businesses. The company brings it all together in a way that is easy to understand and manage, combining artificial intelligence and teams of real people with vertical experience committed to customer success and ready to do whatever it takes to help them achieve their goals.
Scorpion is based in the Salt lake city area, with offices in California, Texas, Y New York. For more information please visit https://www.scorpion.co/about-us/.